What to KnowHeadset: Press and hold the power and volume buttons and select factory reset from the USB Update Mode menu.Oculus app: Tap Settings > select your Oculus Quest> More Settings > Advanced Settings > Factory Reset > RESET.Only do a factory reset if you're selling or giving away the headset or you've exhausted other potential fixes.
This article explains how to factory reset the Oculus Quest and Oculus Quest 2 virtual reality headsets using the headset and the phone app.
How to Factory Reset Oculus Quest and Oculus Quest 2
Here's how to factory reset your Oculus Quest or Quest 2 using the headset.
Press and hold the power and volume buttons on your Oculus Quest or Quest 2 until it turns on.
Use the volume button to highlight Factory reset, then press the power button to select it.
Use the volume button to highlight Yes, erase and factory reset, then press the power button to initiate the reset.
Your Oculus Quest will perform a factory reset, so you will have to perform the initial setup and download all of your games again the next time you turn it on.
How to Factory Reset an Oculus Quest or Quest 2 Using the Phone App
If your Quest is paired to the phone app, you can use it to initiate a factory reset.
Open the Oculus app on your phone.
Tap your Oculus Quest.
Tap More Settings.
Tap Advanced Settings.
Tap Factory Reset.
If you don't see the factory reset option in this menu, you'll need to use the previous section's method to factory reset your Oculus Quest.
Reasons to Factory Reset an Oculus Quest or Quest 2
When you perform a factory reset on the Oculus Quest or Oculus Quest 2, the headset returns to its factory original state. This process removes firmware updates and restores the original firmware. It also removes all of the saved game data and downloaded games and returns any settings you have tweaked to their original state.
There are two reasons to factory reset an Oculus Quest or Quest 2:You're getting rid of the headset: If you're planning on selling or giving away your Oculus Quest, then it's a good idea to perform a factory reset first. Then, the person who gets the headset can start with a fresh slate.The headset is malfunctioning: If you're experiencing problems with your Oculus Quest or Quest 2, then performing a factory will often fix the problem. However, this is an irreversible process, so it should be your last resort. If you've tried everything else, or you don't care about losing all of your saved data, then you can perform a factory reset.
Otherwise, restarting the Oculus Quest is a better bet.
How to Restart Oculus Quest
There's an option if you only want to reset, or restart, your Oculus Quest, but you don't want to delete everything and start from scratch. The restart option is accessible from the headset's power menu, and selecting it causes the Oculus Quest or Quest 2 to power down and restart. It can often fix a lot of glitches and problems without removing your data.
Here's how to restart Oculus Quest and Oculus Quest 2:
Put the headset on.
Press the power button on the side of the headset.
You will see a power off/restarting message, after which the Oculus Quest or Quest 2 will power down and restart.