Sometimes, Google Chrome experiences a black screen on Windows 10, Windows 8, and Windows 7 devices. This is a known bug and fairly simple to fix.
The steps provided in this article to resolve the Google Chrome black screen issue are applicable for Windows 10, Windows 8, and Windows 7 devices.
Causes of the Chrome Black Screen Issue
The Google Chrome black screen issue is one of those vague technical bugs that appears for a variety of reasons. Most often, it's the result of an incompatibility or an experimental feature. Extensions falling out of sync with the latest release from Google are behind it, more often than not. However, there may be trickier causes at play.
How to Solve the Chrome Black Screen Issue
There are a number of potential solutions to the Chrome black screen issue. These cover the range of potential causes, and most are simple. If you encounter this bug, try the following solutions to solve this issue.
Disable Google Chrome extensions. Not all extensions are equal, and sometimes, extension developers are slow to update their products. Worse yet, extensions get abandoned all the time. When there's a problem with Chrome, always disable extensions first.
There might be times when you have to force quit the application for the changes to take effect.
Disable your Chrome flags. Google Chrome flags are experimental features. That means that these flags may break at any time. Disable any that you may have enabled to see if it fixes the issue.
Resize the browser window. You can resize the browser window by pressing the Restore Down icon next to the X in the upper-right corner of the browser window. Then, press and hold the edges of the window to resize it as you like.
This is only a temporary fix. If you only resize the window, the issue might happen again.
Run Chrome in compatibility mode. You can run Google Chrome in compatibility mode, but you must first create a shortcut if you don't have one for Google Chrome. This runs Chrome as though it's an application for an older version of Windows.
Most users select Windows 7 if they use a newer version of the Windows operating system. However, if you are already running Windows 7, attempt to run it in an even older version.
Disable hardware acceleration. When hardware acceleration is on, the most intensive tasks within the browser are handled by the GPU. This frees up the CPU usage so that other programs can run better. That puts most of the load on the browser. Therefore, if you experience the black screen window, disable the hardware acceleration setting in the Chrome browser.
Reset Chrome to its default settings. If you still experience the black screen issue, reset the Chrome browser to its default settings to ensure it isn't a configuration issue.
By performing a reset, your extensions, bookmarks, and browsing history are removed.