What to KnowInsert the end of a straightened paperclip in the small hole on the back of the router to press the reset button for seven seconds.A hard reset will remove all custom passwords, parental controls, and guest networks you had set up.If you want to reboot, unplug your router and modem, wait 30 seconds, then plug in the modem, followed by the router.
This article explains how to reset a Netgear router to the factory defaults and how to do a simple reboot, and other fixes you can try when your router isn't working.
How to Factory Reset a Netgear Router
With your router turned on, look for a small hole on the back. Use the straightened end of a paperclip to press the reset button inside the recess for seven seconds.
Wait about 30 seconds for the router to restart with its factory settings. You can then log in to your Netgear router using the default user name and password found on the bottom of the router.
A reset is not the same as a reboot, which simply restarts the router without affecting its settings.
How Do I Reboot My Netgear Router?
Rebooting a router restarts the device without affecting any settings. If you reboot the router, you should reboot the modem as well.
Unplug the power supply for both devices, wait 30 seconds, and then plug in the modem, followed by the router. After a few minutes, check to see if doing this resolved your connection issues.
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What to Do After Resetting the Router?
Since a hard reset will remove all custom settings, you'll have to reconfigure any parental controls or guest networks you had set up. Log in to your Netgear router using the default user name and password, then customize the settings to your liking.
What Happens If You Factory Reset a Router?
Resetting the router restores all settings to the default, including the password (just like it was when you took it out of the box). A hard reset can clear out problems that prevent your router from working properly, but you should first try rebooting to see if that fixes the problem.
In most cases, the default user name for Netgear routers is admin, and the password is password, all lowercase.
Why Is My Netgear Router Not Working?
Rebooting and resetting your router should solve most connection issues, but if you still can't connect to your router's Wi-Fi network, there's likely a hardware issue. One of the cords or ports could have damage, or you might need a new router.
Make sure all of the connections are secure, and try plugging the modem into a different Ethernet port, or try using another Ethernet cable. If none of your troubleshooting efforts work, it's probably time to replace the router.
If you can connect to your Wi-Fi network, but you still can't connect to the internet, then you should try troubleshooting your modem.