StubHub is a secure online marketplace for buying and selling tickets to concerts, sporting events, and other entertainment productions. People from all over the world buy and sell tickets on StubHub, greatly increasing the pool of potential buyers for your tickets. StubHub provides a FanProtect guarantee and backs every qualified order. Here's what you need to know about selling tickets on the site.
Frequently Asked Questions
Here are answers to some frequently asked questions you may have about selling tickets on StubHub.
Can You Make Money by Selling Your Tickets?
You have control over the price you set to sell your tickets, although StubHub does provide a suggested range, depending upon what other people are paying for similar tickets to your event. You have the power to edit this price at any point before the sale.
Is It Legal to Resell Tickets?
Reselling tickets is legal but individual states do have laws against reselling tickets at an event site. Each state also imposes limits regarding how much above face value tickets can be sold. Before you sell tickets on StubHub, you must accept StubHub's user agreement and agree to abide by local regulations.
How Much Does It Cost to Sell Your Tickets on StubHub?
Listing your tickets on StubHub is free, but the site collects a commission on the price of your ticket after the sale. The fee, according to StubHub, is variable and fluctuates based on marketing costs for a specific event, and costs associated with the "trust and safety to help sell your tickets fast and securely." More specifically, “StubHub reserves the right in its sole discretion to change fees at any time as it deems appropriate, including after you list your tickets.” Later in this article, you'll learn how to see StubHub fees on your tickets before you list and sell them.
How to Sell Tickets on StubHub
Create a StubHub account if you don't already have one. You need it to sell tickets. To create one, visit StubHub in your browser and select Sign In in the upper right corner of the screen. If you don't have a StubHub account, create one by selecting Sign Up at the bottom of the screen and following directions.
Find your event on StubHub. Select Sell Tickets in the menu across the top on the right. You're immediately taken to the StubHub search page. Enter as many details as you can about the event, including the event name, city, and date. StubHub offers suggestions from its database of matching events in the drop-down menu.
Include specifics about your tickets. Once you enter the number of tickets you're selling, StubHub provides a checkbox menu for you to select specifics about your tickets, including whether you want to sell your tickets together or separately.
What type of tickets are you selling? Depending upon your event and how you purchased your tickets, the type of ticket you have impacts your transfer method to the new owner. StubHub also asks you to fill in other information, including if you have the tickets currently in your possession, whether your tickets are online, mobile, or PDF. You can also decide whether you want to transfer your tickets to StubHub now or later.
Enter the location of your seats. StubHub has a database of most of the major event venues, containing seating arrangements, and if there are any obstructions to the view.
Set your price. StubHub gives you a suggested price to sell your tickets, based on what tickets typically usually sell for and also based on the available inventory already for sale for your event. The price you set doesn't include StubHub fees.
StubHub's suggested price is not set in stone. As the event date nears, the suggested price will likely increase as tickets sell and become scarce. You are still free to change your listing price, so it's a good idea to keep checking on it so you can adjust your sale price as needed. To change the price, go to My tickets > Listings and select the listing you wish to edit.
Payment method. As part of StubHub's guarantee to buyers, you're required to enter a valid credit card before you can list your tickets for sale. You also have the option here to enter your preferred method of payment. PayPal is an option, but you can also enter your own bank account information if you want StubHub to send direct payments to your bank.
Finalize your listing. Before you hit confirm, StubHub shows you the details of your ticket listing, how much you're charging, and how much you'll receive minus StubHub's fees. If you need to edit any portion of the listing, select the pencil icon beside any of this information and edit them.
StubHub fees are hidden behind the small i icon. Click this icon to expand the fee breakdown.
StubHub also shows you when this listing expires on the site. This date is also customizable. Click inside the date box to see a calendar pop-up to select a different date as the new expiration date.
If you want to change anything in your listing before it's posted, select the back left arrow at the bottom of the page and make your changes.
What Happens When Your Tickets Are Sold
Once your tickets sell, StubHub sends you a notification by email, along with any instructions on delivering your tickets to the buyer. Electronic tickets that you upload to StubHub at the time of listing are transferred immediately.
StubHub then processes your payment within 24 hours after the tickets are delivered. Direct deposit payments are issued within five days of delivery. For some high-profile events, StubHub won't process payments until after the event.