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Router manufacturer Netgear has a website to help customers who don't remember the addresses of their routers. Normally, when you log in to a broadband router to do admin work, you must know the internal IP address for the router. The correct address depends on the model of the router and whether its default information has been changed. 

Netgear's Router Address Web Page

Many Netgear home routers are configured to use either or instead of an IP address. When either of these URLs is visited from inside a home network, a Netgear router recognizes the website domain names and translates them to the appropriate router IP address automatically.

To log in to a Netgear router:

Open a web browser on a computer or mobile device that is connected to the network.

Go to the address bar and enter or

Enter the username and password for the router. The default username is admin and the default password is password. If the username and password were changed, enter that information instead.

The home screen for your router opens.

If you visit either of these URLs and don't have a Netgear router, the link redirects to the Netgear technical support home page.

When You Can't Connect

If you can't connect to or, try these troubleshooting steps:

Turn on the power for the Netgear router.

Connect a computer to the router's Wi-Fi network. 

Some routers require the computer to be connected with an Ethernet cable to access the router admin page. A wireless connection may not work.

Connect to the websites using the router's default IP address at This won't work if you changed the default IP.

If problems persist, connect with a different browser or wireless device.

Power-cycle the entire network.

If all else fails, perform a factory reset on the router.